Shipping policy

SHIPPING POLICY

Welcome to Archivio Tessile. We are committed to preparing and shipping your garments with the utmost care and as quickly as possible. Below you will find all the information regarding shipping costs, methods, and delivery times.

1. Order Processing Times

1.1 All orders are processed and handed over to the courier within 1-2 business days from payment confirmation.

1.2 Shipments and deliveries take place exclusively from Monday to Friday, excluding Saturdays, Sundays, and Italian national holidays.

2. Shipping Rates and Delivery Times

2.1 Domestic Shipments (Italy) — Poste Italiane

We offer two delivery methods for the national territory:

Shipping Method	Estimated Delivery Time	Cost	Free for Orders Over
Standard Shipping	Approx. 4 business days from handover to the courier	€6.90	€100.00
Express Shipping	Approx. 2 business days from handover to the courier	€7.90	Not available (fixed rate)

Free shipping for orders over €100.00 applies exclusively to the standard shipping method within the national territory.

2.2 Countries Served

We currently only ship to Italy.

3. Passing of Risk

3.1 Pursuant to Article 63 of the Italian Consumer Code (Legislative Decree no. 206/2005), in contracts where the trader undertakes to arrange the shipment of the goods, the risk of loss of or damage to the goods — for reasons not attributable to the seller — is transferred to the consumer only at the moment when the latter, or a third party designated by them and other than the carrier, takes physical possession of the goods.

3.2 This means that Archivio Tessile is responsible for any damage or loss that occurs during transit until delivery to the consumer. In the event of non-delivery or delivery of a damaged package, please contact us immediately at info@archiviotessile.it.

4. Shipment Tracking

4.1 As soon as your package is handed over to the courier, you will receive an automated email containing the Tracking Number and the link to follow the delivery status in real-time.

4.2 The tracking code may take up to 24 hours to become active on the courier's system.

5. Delivery Address and Unclaimed Packages

5.1 Please carefully verify that the shipping address entered during check-out is correct and complete, specifying any building scale, apartment number, intercom details, or the name on the doorbell. Archivio Tessile is not responsible for failed deliveries due to incorrect or incomplete addresses provided by the customer.

5.2 In the event that the courier is unable to deliver the package due to the recipient's absence or an incorrect address, the goods may be held in storage at the courier's facility or returned to the sender.

5.3 Any redelivery costs resulting from errors in the address provided by the customer or failure to collect the package within the courier's storage terms shall be borne entirely by the customer.

6. Delays

6.1 The delivery times indicated above are estimates provided by the couriers and may experience slight delays during peak periods (e.g., Black Friday, Christmas, sales) or due to force majeure events beyond the control of Archivio Tessile.

6.2 In the event of a significant delay, or for any doubts, questions, or reports regarding your shipment, please contact us at info@archiviotessile.it to check the status of your shipment.